Microsoft investigates Exchange Online outage in North America
What’s new: Microsoft is investigating an ongoing Exchange Online outage affecting customers in North America, which is blocking access to emails and other services like Teams and Outlook. The issue began over six hours ago, and Microsoft is currently analyzing telemetry data and applying changes to optimize the affected infrastructure. There are signs of recovery following configuration changes.
Who’s affected
Customers in North America and South America are experiencing issues with accessing their mailboxes via Exchange Online, impacting various connection methods.
What to do
- Monitor the Microsoft 365 Status Twitter account for updates on the outage.
- Prepare for potential disruptions in email and collaboration services.
- Consider alternative communication methods until the issue is resolved.